Your WordPress Site Got Hacked? We’ll Fix It Quickly.
Why Quick Action Matters
A hacked site can cause real damage before you notice it. Malware, redirects, or injected code can hurt your search rankings, get your site blacklisted, and drive visitors away with security warnings. Every hour your site stays compromised means lost traffic, lost sales, and a higher chance of lasting SEO impact.
It also damages trust. Visitors rarely return to a site that once showed security alerts or suspicious behavior. Acting quickly is the only way to limit the fallout. At CareWP, we treat every hack as urgent: we remove the infection, restore your site, and secure it to keep future attacks out.
“They have a remarkable understanding of Web Technologies and how to apply them effectively.”
Amy B.
PeaceGospel International
United States
200%
Speed increase
-46
Plugins decrease
19%
Increase in organic traffic
14%
Conversion rate
How Our Repair Process Works
At CareWP, we use a clear, step-by-step process to bring your hacked WordPress site back online safely. We don’t depend on automated cleanup tools. We do full manual detection, removal, and patching so nothing is missed.
From the first scan to final performance checks, every part of the recovery is handled by a specialist. The goal is simple: your site returns clean, secure, and running the way it should.
Malware Removal Request
If your WordPress site has been hacked, we can begin recovery right away. To get started, we’ll need temporary access to your WordPress admin, FTP/SSH, or hosting panel. Even if your site is offline or blacklisted, we can locate and remove malware from your files and database to bring it back online quickly.
Full Site Scan & Diagnosis
Once access is confirmed, our team runs a complete scan using both advanced tools and manual review. We identify infected files, hidden backdoors, and weak points, giving us a clear plan for the cleanup process.
Secure Backup & Live Updates
Before making any changes, we create a secure backup of your entire site so nothing is lost. You’ll receive status updates and a detailed report showing what was found, what we fixed, and how your site was secured.
Complete Malware Removal & Protection
We manually clean all infected files, remove malicious code, and restore your site to a safe, stable state. Then we patch vulnerabilities, strengthen your configuration, and add protective measures to keep your WordPress site secure going forward.
Ongoing Care
Once your site is repaired, we don’t leave you on your own. CareWP offers an optional WordPress Maintenance Service — a monthly plan that keeps your site monitored, updated, and secure around the clock. It includes routine malware scans, plugin and theme updates, uptime monitoring, and performance tuning, so your site stays protected and running smoothly.
How Our Repair Process Works
Malware Removal Request
If your WordPress site has been hacked, we can begin recovery right away. To get started, we’ll need temporary access to your WordPress admin, FTP/SSH, or hosting panel. Even if your site is offline or blacklisted, we can locate and remove malware from your files and database to bring it back online quickly.
Full Scan & Diagnosis
Once access is confirmed, our team runs a complete scan using both advanced tools and manual review. We identify infected files, hidden backdoors, and weak points, giving us a clear plan for the cleanup process.
Secure Backup & Live Updates
Before making any changes, we create a secure backup of your entire site so nothing is lost. You’ll receive status updates and a detailed report showing what was found, what we fixed, and how your site was secured.
SecureComplete Malware Removal & Protection Backup & Live Updates
We manually clean all infected files, remove malicious code, and restore your site to a safe, stable state. Then we patch vulnerabilities, strengthen your configuration, and add protective measures to keep your WordPress site secure going forward.
Ongoing Care
Once your site is repaired, we don’t leave you on your own. CareWP offers an optional WordPress Maintenance Service — a monthly plan that keeps your site monitored, updated, and secure around the clock. It includes routine malware scans, plugin and theme updates, uptime monitoring, and performance tuning, so your site stays protected and running smoothly.
WordPress Speed Optimzation Plans
Standard
- 2-4 Business Days
- Premium Files Determination
- Malicious Code Removal
- Software and Security Updates
- Cleaned Site Backup
- 30-Day Guarantee
Priority
- 1 Business Days
- Premium Files Determination
- Malicious Code Removal
- Software and Security Updates
- Cleaned Site Backup
- 30-Day Guarantee
Common Questions
How fast can you fix my hacked WordPress site?
In most cases, we can clean and restore your site within 6–12 hours, depending on the level of damage. For larger or more complex sites, it may take up to 24 hours. We start work as soon as your request comes in.
Will my website design or content be affected?
No. Our process is completely safe. We remove only infected or malicious code while keeping your design, pages, media, and database intact. Your site will look and function the same once it’s restored.
Can you help if my website is offline or suspended by my host?
Yes. If your hosting provider has suspended your account, we can clean the site offline and coordinate with them to get it reactivated safely.
What if I don’t have admin or FTP access right now?
That’s fine. We can help you recover access through your hosting provider or set up temporary credentials so we can start the cleanup right away.
How do I know the malware is completely removed?
After the cleanup, we run multiple scans and manual checks to confirm all malware, backdoors, and malicious code are gone. You’ll receive a before-and-after report so you can see exactly what was fixed.
How can I prevent this from happening again?
Once your site is clean, we apply security hardening—firewalls, plugin updates, and login protection. For long-term safety, our CareWP Maintenance Plan provides regular scans, backups, and monitoring to keep your site secure.
Can you remove my site from Google’s blacklist?
Yes. After cleanup, we’ll submit a review request to Google and other security databases to remove blocklist warnings and help restore your rankings.
Do you offer a guarantee?
Yes. If your site is reinfected within 30 days of cleanup, we’ll fix it again at no additional cost.
What information do you need to start?
We’ll need WordPress admin, FTP/SSH, or hosting access to clean and restore your site. Once we have that, we begin immediately and keep you updated throughout the process.